Contact Us

Have a question about your PetDose order, subscription, shipping, or products? Our customer support team is here to help.

How Can We Help?

Please contact us if you need assistance with:

  • Order status and tracking
  • Shipping and delivery
  • Managing or canceling your subscription
  • Returns and refunds
  • Product information
  • Billing and payment questions
  • Updating your shipping information
  • Any other questions about your PetDose order

Customer Support

Email: hello@petdose.com

Our support team will review your request and get back to you as soon as possible.

When contacting us about an order, please include your full name and order number so we can assist you more efficiently.

Order Support

If you are contacting us about a specific order, please provide:

Order Number:
Full Name:
Email Address:
Reason for Contact:

Providing these details helps us locate your order and resolve your request more quickly.

Need Help With Your Subscription?

If you have questions about your PetDose subscription, you can contact us for assistance with:

  • Changing your delivery schedule
  • Updating your subscription
  • Changing product quantities
  • Canceling future renewals
  • Questions about subscription billing

Please remember that subscription cancellations must be completed before the next scheduled billing date to prevent the next renewal from being processed.

We’re Here to Help

At PetDose, we’re committed to providing reliable customer support and making your shopping experience as simple as possible.

Email: hello@petdose.com

We look forward to assisting you!